All Shippping cost are Included

Shipping 

There are 2 different forms of delivery. Depending on Item ordered and manufacturer you may have options which will be provided in the Product window.

All of these Delivery Company’s are insured and insure your Merchandise while in transport. It is your responsibility to inspect your Items for damage and write all damages on the delivery paperwork and deny delivery of that item only. All other items will be handled as a return. See Returns on our Policy Page.

You must notify us at damage@palbestbuyfurniture.com with your order number, the item number and a description of all damages.

We will help to resolve the issues with the item and have it repaired where possible or replaced. At PAL Best Buy Furniture and the Delivery Company’s discretion.

The item will be returned in new condition. If it is reordered it could take up to 16 weeks for a replacement.

No Delivery company can assemble cribs because of liability issues.

No Delivery company can remove shipping debris per ICC rules.

You are responsible for any special equipment that will be needed (lifts, hoist ect.).

When the delivery Specialist Company calls you to schedule your delivery you are responsible to inform the Delivery Company of any special instructions needed for your delivery and any fees associated with these circumstances. Examples, (Low tree limbs, extreme hills, Covered Bridges, Tolls, Ferries, or any additional needs. It is your responsibility to make sure that the items you purchased will fit into the area you have selected and fit through all doors, hallways and around all corners to access the room.

We do not guaranty a specific time or day for delivery. Standard delivery is usually done from 9AM to 5PM Monday to Friday. White Glove Deliveries can be from 9AM To 9PM 7 days week. Specific times must be arranged with the Delivery Company because items travel hundreds of a miles.

Delivery times and dates are at the discretion of the Delivery Company.

If possible they will make special arrangements for an additional charge. You the customer are responsible for any and all additional fees associated with special needs and instructions.

Standard Shipping

 Common Carrier will deliver your Item to your door or end of your driveway. You will have to supply personal to unload and carry your items inside.

You can upgrade this form of Delivery to “White Glove Delivery” for an additional Fee. 

Standard Delivery includes delivery of small Items by Ups, Fed EX, United Parcel, ect. And Larger Items Delivered by Commercial Carriers. 

These Delivery Company’s do not install or set up your items. If you live in an area where these company’s don’t have access with there big trucks then you will be responsible to meet with or pick up your items at the local warehouse. 

 White Glove Delivery 

These Company’s will install and setup your items. They are insured and insure your items from when they pick up your items till they set them up. This service will usually include 2 people.

With extremely heavy items you are required to provide additional help and/or equipment.

The Delivery Specialist can not attach anything to your structure (Hutches, pictures, clocks, ect.).

You are responsible for clearing a path to where the items are set up, that they can access the room or rooms and that they will fit. The delivery Company cannot disassemble you home in any way (Remove Doors Move your furniture ect.).

This delivery does include up to 1 flight of stairs. 

[TOP]